Commitment to Privacy
About the Information collected by APGA
In the course of APGA’s business, we may collect, hold and use personal information such as names, addresses, email, telephone and business card details. This may involve collecting standard contact details, information about membership and account information relating to APGA. The level of information gathered is restricted to that which is necessary for APGA to carry out its functions or activities or where it is required by law to collect personal information. APGA also collects personal information to enable us to distribute industry policy material and advise you of specific activities and relevant issues.
APGA will not collect personal information unless it is voluntarily and knowingly provided. You do not have to provide personal information in order to communicate with us. You can refuse to provide us with such information. But if you do provide us with personal information you agree that you are happy for us to use the personal information provided for the purposes we mention below, or for any other purpose we disclose to you when we collect information.
Use of Information
At the time we collect your personal information we will explain how we will use it, and we will only use it for the stated purpose and no other purpose. Otherwise, we will only use personal information we collect from you to better understand and represent our industry and its members, to provide services to members, and to maintain APGA’s commitment to safe and efficient energy transportation. If you specifically agree follow-up contact by us or if you ask to be put on a mailing list, we may also contact you from time to time. Information will not be disclosed to any third party or any overseas organisations unless written consent has been obtained from you to allow this to occur.
Management of Information
APGA takes all reasonable steps to ensure that the information collected by APGA is kept and stored in a secure manner on databases and electronic lists and is only accessible to the Membership Officer and key administration personnel requiring passwords to gain access. APGA takes all reasonable measures to ensure that personal information held is accurate, complete and up-to-date. Your personal information will be used only for the purposes for which it is collected unless you consent to its use, or the law permits or requires its use, for other purposes. APGA takes reasonable steps to ensure that personal information no longer required by APGA is de-identified or destroyed in a secure fashion.
APGA will not share any personal information you give us with anyone outside of APGA except when required or permitted by law, and with those suppliers, or agencies that need to have access to the information to provide the services you have requested. We protect your personal information with appropriate security measures, and we require our suppliers and agencies to do the same.
Accessing and Changing Your Information
You may request access to your personal information held by APGA. Subject to exceptions set out in the Privacy Act, you may gain access to or request correction of personal information which APGA holds about you by contacting APGA using the details below.
If you want to check the information we have collected to make sure that all the details we have are correct, you can contact us on the details listed below and we will make a copy of the personal information we hold available to you as soon as practical.
Cookies & Google Analytics
The cookies used in the members-only area of APGA’s website contain a username and an encrypted copy of your password and are only accessible by the administrators of APGA’s website. They are used to keep registered users logged-in.
APGA’s website also uses the Google Analytics service to record information on the anonymous information on visitor numbers and behaviour on the website. APGA uses this information to improve our online service delivery and website information.
Enquiries, complaints and contact details
APGA Business Manager
PO Box 5416
Kingston ACT 2604
Phone: 61-2-6273 0577
Fax: 61-2-6273 0577
If we receive a privacy complaint, it will be treated seriously and dealt within a reasonable timeframe and in a confidential manner. If your complaint is not resolved to your satisfaction, you may refer the complaint to the Office of the Australian Information Commissioner (see www.oaic.gov.au).